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Troubleshooting System Errors

It's a good idea to save your work frequently, and keep current backup copies of your hard disk data. When a system crash occurs, you'll lose less data if you've taken these precautions.

If you're getting system errors frequently, investigate these possibilities:

• Try to open the document with a current version copy of the application.
• Try opening other documents with the same copy of the application.
• Check to see if the document size exceeds the application size limits.
• Boot your system with extensions off (restart while holding the Shift 
  key down).
• Any changes (new Control Panels, extensions, etc.) you've made to 
  the system might give you a clue to the cause of the crashes.
• Make a note of the desk accessories you had open at the time of the 
  crash and exactly what you did before the crash.
• Also make a note of the error ID or text, and the version numbers 
  of the application and system software you were using.
• Try to recreate the problem on another Macintosh.
• Cleanly install your system software and try the application again.